Shipping & Tracking Policy
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been placed, you’ll receive a confirmation email instantly. Please check your Promotions or Spam folder if you don’t see it in your inbox.
After your order has been shipped, we’ll send you a shipping confirmation email containing your tracking number within 48 hours.
Shipping Options
We offer the following shipping methods at checkout:
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Standard Shipping: $8.00
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Express Shipping: $15.00
All orders include tracking information. Once your order ships, tracking details will automatically be emailed to you and synced with your Shopify order page.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–8 business days |
| Canada | 7–10 business days |
| United Kingdom | 3–5 business days |
| Europe | 3–10 business days |
| Australia | 3–10 business days |
| Global | 7–14 business days |
Please note: international shipments may take longer due to customs processing or local carrier delays.
Pre-Ordered Items
If an item in your order is marked as pre-ordered, that means we’re in the process of creating or restocking it.
Pre-ordered pieces typically take 7–14 business days to ship.
If your order includes both in-stock and pre-ordered items, the full order will ship together once all items are ready.
Shipping Locations
Orders are shipped from our fulfillment centers located in Los Angeles and Shenzhen, depending on item availability.
We partner with trusted carriers such as USPS, UPS, and FedEx for secure and timely delivery.
Tracking Information
Yes! Once your order ships, you’ll receive an email containing your tracking number.
You can use this number to track your package on the carrier’s website.
If you don’t receive a tracking email within 3 business days after ordering, please contact us at support@rosyglimmer.com.
Delays & Holidays
Shipping delays may occur during holidays, promotional periods, or due to factors beyond our control (e.g., customs or weather).
We appreciate your patience and understanding.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered by the carrier. Please contact your local post office for assistance in these cases.